FAQ

Ordering

  • Simply email us at help@beelat.com within 12 hours. Be sure to include your order number! If you would like to change your design, please also include the name of the new design. Otherwise, if it is the device type, case type or colour that you would like to adjust, please also let us know the details in an email.
  • Please let us know by email at help@beelat.com, we would wish to know the order number of yours and also the discount code/offer that you are after. We will be more than happy to evaluate what you have and honour the offer if it is deemed applicable. We apologise, but we are unable to apply the adjustments retrospectively 5 days after date of an order, or the promotion expiration date, whichever comes earlier.